About us
We focus on creating tailored solutions that exceed our clients' expectations. Our philosophy is built on innovation, integrity, collaboration and excellence. We value our team's dedication, fostering an inclusive environment that drives growth and creativity. We seek long-term relationships with clients and partners, based on trust and mutual benefit.
Mission
To help our client companies develop high-availability technology-resource support services, improving productivity and achieving the highest satisfaction among their employees in the use of information technology.
Vision
To be global leaders in the provision of outsourcing services, recognized for our excellence in innovation, customer service and results. We aspire to transform the way companies operate, delivering advanced technology solutions that anticipate and respond to the market's changing needs, always maintaining a focus on sustainability and social responsibility.
Our History
Novatium was founded in Argentina in 2005 and today has +20 years of experience, focused on providing Consulting & Outsourcing services. With a hub of more than 600 collaborators, it delivers services dynamically, building high-performance teams that adapt to its clients' diverse requirements. Its core business lies within the IT industry, serving more than 50 corporations across LATAM and Europe. Novatium stands out for its flexibility, which enables it to deliver fast solutions with a high degree of adaptability to its clients' varied needs.
Our Differentiators
We build strong relationships
We work to plan a proactive, ongoing relationship with our clients. Relationships grounded in clearly defined communication protocols, both formal and informal, as the only way to understand their thoughts, wishes and needs at just the right moment.
We leave a mark
We know that caring for the small details is essential and that every effort counts, so we look for opportunities to surprise our clients with innovations.
We keep it personal
We always seek to earn our clients' trust by committing to them, delivering our services in a climate of closeness and empathy with their goals and needs, generating synergy and long-term bonds.
We pursue excellence
We promote innovation and continuous improvement. We enhance our clients' results, quality and service levels.
Certifications
Our Service Desks, along with their staff and tools, are rated 5 stars by the Service Desk Institute, an international organization specialized in this field that guarantees compliance with quality standards and adherence to best practices such as ITIL and ISO 20000.
