IT & Infrastructure

Novatium mainly focuses its expertise on the provision of IT services, maintaining high compliance standards and being a leader in the segment for more than 15 years.

IT Services Offered

Help Desk

We offer Help Desk service that manages customer incidents using ticketing tools integrated into monitoring systems. We have staff at Novatium offices (off-site) and at customer facilities (on-site). In addition, our National Reach Network (NRN) covers the entire Argentine territory with specialized technicians, providing optimal solutions.

Platform Management

Comprehensive management of technological platforms, including servers, databases, applications, and operating systems. We ensure that all components operate optimally and securely.

Software Testing

Software testing and quality assurance services to ensure that applications function correctly and meet specified requirements. This includes functional, performance, security, and usability testing.

Monitoring

Continuous monitoring of systems, networks, and applications to ensure their availability and performance. We use advanced tools to detect and resolve issues before they affect end users.

Data Center Operation

Complete management and operation of data centers, including supervision of hardware, software, and networks. We guarantee uninterrupted operation and data security.

Support

Technical support services to resolve issues and queries related to information technology. We offer first, second, and third-level support, both remotely and on-site.

Cloud & IT Infrastructure

Design, implementation, and management of cloud and IT infrastructure solutions. This includes cloud migration services, hybrid environment management, and continuous support.