Novatium has developed a multifunctional bot powered by a Generative Pre-trained Transformer (GPT), designed to meet a wide range of needs, from customer service to task automation. Thanks to its versatility and customization capabilities, our bot optimizes processes, reduces costs, and elevates the user experience.
Features of our BOT
WHY AI-BOTS?
Our Artificial Intelligence-powered bot is designed to perform tasks autonomously or semi-autonomously. Its deployment automates and accelerates processes, transforming the value chain by making it simpler, more flexible, and adaptable.
Our Differentiators
Omnichannel
Our Omnichannel bot is designed to provide consistent and seamless customer support and engagement across multiple communication channels enhancing the overall user experience.
Easy integration
Thanks to our APIs, our solution can be
easily integrated with the company's
current systems and processes, as well as
access data and services outside the
company.
BOT integrations: GLPI, Invgate, Jira, etc.
UX module
Our solution includes a UX module that it’s customized to ensure that our clients receive the right insights, and the service aligns with the user´s needs and expectations.
Connected to a generative
pre-trained
transformer (gpt)
Having our bot connected to a GPT offers several advantages as it enhances the bot's capabilities. We can train it to become an expert in selected use cases to streamline problem-solving and process execution.
Fast deployment &
on-going service support
Our solution allows a fast deployment. Depending on the complexity of the processes involved, we usually deploy the solution within 30-90 days. We also offer an On-Going service support to make sure the solution is always updated and rightly used by our clients across their organizations.
Benefits
Cost Reduction
By automating repetitive and time-consuming tasks, reducing the need for human intervention.
Improved Compliance
By following specific rules and regulations, reducing the risk of noncompliance in tasks like data handling and reporting.
Improved UX
By performing tasks at a much faster rate than humans, reducing response times and improving customer satisfaction.
24/7 Availability
By operating around the clock, providing customer support, answering inquiries, and handling tasks even outside of regular business hours.
Scalability
By handling a high volume of tasks and interactions, making them suitable for scaling operations to meet increased demand.
Boost your business with our BOT
Digital transformation initiatives